This is a scary time for all of us, tenants, landlords and property managers alike. This time is also unprecedented so there is no playbook of how each of us is to respond to the ever changing environment. The best we can all do is work to help one another and to be compassionate and patient with one another. Here are some of the adjustments that Resolute has made to increase the safety of our tenants, employees and vendors:
- Inspections – until we receive direction that it is safe to resume, we will not complete inspections of occupied properties. You as a tenant may be asked to take pictures of the home to complete a 6 month or renewal inspection, but you will not be asked to allow a Resolute employee into your home to complete an inspection.
- Repairs – during this time we are limiting repairs and maintenance to emergency repairs. Please continue to report any and all maintenance or repair items, but understand that in order to reduce potential exposure for the tenants and the vendors, we are only completing emergency repairs.
- Payments – we always encourage our tenants to make their payments online. To protect you and our employees, we will not accept in person payments. Please contact the office at firstname.lastname@example.org if you are not sure how to make your payments online.
We understand that some of our residents may lose their job, have their hours cut back or otherwise have their income impacted by the Corona Virus outbreak. We have attempted to collect resources that may be able to provide you with assistance.
https://www.needhelppayingbills.com/html/rental_assistance_marion_count.html – I was skeptical of this site, the name made me think it was a payday lender. I found it to be a very good resource with tons of links and info to various types of assistance programs.
What People Are Saying About Us
READ WHAT OUR CLIENTS say
“I've been with Resolute for several years managing our property and have been extremely happy with all aspects. They are very thorough in evaluating prospective tenants, and very responsive to our tenant's needs as well. From marketing the property to evaluating lease considerations to pricing the property to managing tenants, we have been impressed with the professionalism and happy with the results.”
“Resolute is fantastic to work with. They found great tenants for us in a matter of weeks, and have done a great job maintaining and managing our property. We have had the same tenants in for almost 6 years. From the top down their team is fabulous and easy to work with. I highly recommend Resolute Property Management.”
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