Renter’s Contents Insurance
The Resident Benefits Package satisfies your obligation to carry Renters Insurance as outlined in your Lease Agreement through enrollment in our Master Policy. Coverage includes personal contents up to $10,000 and $3,000 additional living expenses. All claims are subject to a $500 deductible
Renter’s Liability Insurance
Damages for which an insured is legally liable including pre-judgement interest awarded against an “insured” and defense costs. Includes $1,000 damage to the property of others (caused by an insured) and $3,000 medical payments. All claims are subject to a $500 deductible.
Utilities Concierge Set Up
Our utility concierge service will assist you with connecting utilities, cable, and internet according to your area prior to moving into your rental home. When available, the concierge also negotiates discounts on your behalf. Citizens Home Solution Video https://www.youtube.com/watch?v=3Rs5eLm4YKY
You have 24/7 access to your tenant portal to pay online using all payment options, access to payment history as wells as access to electronic documents https://www.rpm-fl.com/tenant-center-3/
On-Line Maintenance Requests
Report maintenance and service issues easily and conveniently anytime via your computer or smartphone. PropertyMeld.com
24/7 Emergency Maintenance Hotline & Live Phone Support
Reach a live person after hours for emergency maintenance concerns by simply calling our main phone line. Call handlers will troubleshoot with you and when necessary, dispatch vendors. 352-877-3681
Free Credit Reporting for All Rental Payments to Experian’s RentBureau
Receive the benefit of positive credit reporting for all on-time rental payments to Experian’s RentBureau www.experian.com/buildcredithistory.
Frequently Asked Questions:
Yes – But only the Insurance Portion. Resolute is providing the Resident Benefits Package to all tenants. The included insurance coverage is under Resolute as a Master Policy and applied to each home under management. Tenants receive the benefits of the coverage without applications, credit checks, or billing.
The Resident Benefits Package will apply to all homes and tenants under the Resolute Master Policy. Tenants may opt-out of the insurance portion of this program by showing proof of Renter’s Insurance with coverage of at least $20,000, and naming Resolute as ADDITIONALLY INSURED for a cost difference savings of $10 per month.
Can I receive a discount? Unfortunately, no. The package is all-inclusive.